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We believe the role of a Conveyancer in Wales in recent years has become even more challenging. A closer focus on compliance, rising caseloads and  increased client demand has put more pressure than ever on conveyancers to work longer hours, meaning late evening and weekends, just to stay on top of things.

Consequently, conveyancing firms in Wales need to  look at different ways of working to improve efficiencies and gain some all important time back for their conveyancers in order to relieve some of that pressure.

Some firms are looking to implement IT software that automates repetitive tasks, tracks deadlines, and manages documents efficiently. Utilising technology can help drive up standards, improve the client journey and most importantly save conveyancers some time.

As a title investigation outsource service, at ntitle we have noticed a significant growth in conveyancing firms looking to outsource certain elements of the conveyancing transaction.

This collaboration allows firms to take on more work, thereby increasing profitability without the need to increase their workforce. It also means that once again conveyancers can save time to concentrate on other tasks within the working day, and not out of hours.

Conveyancing firms need to focus more on the wellbeing of their conveyancers to avoid inevitable burnout. We have seen an increase in the implementation of flexible working hours and remote work options which allows team members to manage their personal and professional lives more effectively. We advocate this approach wholeheartedly and have seen its benefits first hand within the ntitle team.

It is proven that firms that promote wellbeing can help prevent stress and create a positive working environment whereby individuals and the company, thrive. Good wellbeing can be a core enabler of employee engagement and increased company performance.

We also understand the importance of celebrating individual and team achievements. This helps foster a positive work environment and motivates staff. It is so important that team members feel listened to and valued. The use of communication tools such as Microsoft Teams facilitate real-time communication and project management, allowing team members to stay connected even if working remotely.

It is also essential to diarise regular team meetings to share updates, and brainstorm solutions to challenges. These meetings promote transparency, collective problem-solving and foster an open culture where team members feel comfortable sharing ideas for improvement.

By focusing on improving efficiencies, prioritising well-being, and enhancing collaboration, conveyancing teams can significantly reduce pain points, improve job satisfaction, and enhance overall productivity. This must be ongoing and it is important to regularly assess the effectiveness of these strategies and be open to adapting them based on team feedback and changing needs.

Good luck everyone in the final quarter of 2024!

Nicola Davies

Co Founder & Director

Nicola has worked in the legal industry since graduating from University in 2002 and subsequently completing her CILEx qualifications, for which Nicola is now a graduate member. Undertaking roles in litigation , commercial & residential property and plot sales before specialising in title investigation from 2012 , where Nicola met Nicola. Benefiting form both volume and high street fee earning roles, Nicola very much understands the mechanics, challenges and demands of the conveyancing sector. With a passion for service excellence and  innovation  Nicola has  relished and excelled in pushing the boundaries in bringing ntitle to market. Click here for more.